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Lecturer info

Sep 10, 2019 02:00PM--Sep 10, 2019 03:00PM(GMT-04:00) Eastern Time (US and Canada)
(GMT-04:00) Eastern Time (US and Canada)

Meeting description

In this technical webinar we will be covering two useful call features of Grandstream's UCM6XXX series: IVR & Emergency Calling.

The IVR (Auto attendant) will allow your callers to be routed to the appropriate destination based on the selection choices. Emergency calling satisfies the requirement of notifying relevant parties in your organization when an emergency number is dialed.

Meeting agenda

-Introduction to IVR and Emergency Calling
-IVR Structure
-Voice Prompts & Customization
-DTMF Signaling and Distinctive Ring
-Security Practices
-Emergency Calling & Use Cases

Registration information

United States of America